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New Accounting System

Published: March 01, 2022

The new coupon booklets were mailed to each homeowner on Saturday, Feb. 26; you should be getting them within a week – 10 days, as long as your mailing address is correct in our system. As stated in our email 2 weeks ago, we will not be charging late fees for the month of March, due to the system switchover delays:

“Our transition to CINC will take effect on March 1, 2022. The transition period will occur for 2 weeks prior to this date through the end of March. Please note that during the transition period, you may experience a delay in some processes. It is imperative that we briefly suspend transactions in order to bring your community’s data into the new system. For example, online payments and homeowner balances will be temporarily unavailable while we verify homeowner balances in the new system. Late fees will not be assessed for the month of March.”

Here is how you can make an online payment on our new accounting system, CINC. Go to; on the first visit to the portal, you will need to register. Click on the “Sign In” button at the upper right corner of the window, then click “Create Account” at the bottom right. Once your registration request is reviewed and validated by Legacy, you will receive an email with a link to set your password. You can then log in with your email address and new password to make payments.

Here is a short video on how to register:

Thank you for your patience and understanding during this transition.

Carol Ann Connors
Community Association Manager
Shops at Prestonwood HOA

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