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Published: May 29, 2020
The Shops at Prestonwood HOA office will be reopening on Monday, June 1. The hours will be the same as before, 10:00 AM to 2:00 PM, Monday - Friday.
The Amenity Center will remain closed, for the time being. If you want to come by, you will need to call me at 469 900-8675 ahead of time to make sure I am there, or so I will know you are coming and can open the door for you. Once you are inside, you will need to continue the “6 foot social distancing”, so please stand no closer than the large desk in the foyer, which is a little over 6 ft. from the office door. Click Full Story for more information.
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Published: May 20, 2020
After consulting with our attorney, we have made the difficult decision not to open the Fitness Center, at this time, for the following reasons:
•There is no way to have someone available during all the hours of operation, no matter how few, to make sure the machines are sanitized after each use, per the Governor’s rules for opening gyms.
• The Fitness Center is full of porous surfaces – floor padding, seats, etc.
• The Fitness Center is indoors vs the pool being outdoors. Click Full Story for more information.
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Published: May 14, 2020
We now have an answering service that will take calls after hours. This number should be used by homeowners for EMERGENCIES ONLY. The # is 972-382-6509. If you call about your balance, violation notice or any other matter that is not an EMERGENCY, you will be asked to call back during normal business hours. If the call is a true EMERGENCY, like the pool is overflowing, etc., the rep will make note of the caller’s name, address, call back number, HOA in which you reside and what the call is about. Once this information is captured, the manager will receive a text from the answering service with this information. Once the manager receives the text, the homeowner will be called back and action will taken to resolve the emergency.
For general calls that are not emergencies, please continue to call 469 900-8675 and leave a message, and your call will be returned during normal business hours.
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Published: May 08, 2020
Carol Ann met with the City of Carrollton Environmental Services Department on Thursday, May 7, regarding the swimming pool opening.
At this time, the pool can only be open at 25% capacity. The posted capacity for our pool area is 52, which means no more than 13 people can be within the pool gates at one time (including infants and children).
We will be restricting the pool hours to 8 AM - 8 PM, starting Saturday, May 9. Click Full Story for more information
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Published: May 01, 2020
Due to the continuing Corona Virus threat, the decision has been made to extend the HOA office closure at least through May 15th. The entire Amenity Center, including the fitness center, pool and pool area, is closed during this time.
We are following the direction of the State, County and City of Carrollton before we can give a definitive date to open the pool and fitness center. Click Full Story for more information.
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